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288 pages, Hardcover
First published April 3, 2007
If the bell curve is a fact, then so is the reality that most doctors are going to be average. There is no shame in being one of them, right?
Except, of course, there is. What is troubling is not just being average but settling for it. Everyone knows that averageness is, for most of us, our fate. And in certain matters—looks, money, tennis—we would do well to accept this. But in your surgeon, your child's pediatrician, your police department, your local high school? When the stakes are our lives and the lives of our children, we want no one to settle for average.
“Why aren’t you taking your treatments?� He appeared neither surprised nor angry. He seemed genuinely curious, as if he’d never run across this interesting situation before.This attitude of curiosity and respect held even with a mother who refused a polio vaccination for her child. One doctor yelled at this mother. Pankaj, instead, confronted the doctor:
“I don’t know.�
He kept pushing. “What keeps you from doing your treatments?�
“I don’t know.�
“Up here”—he pointed at his own head—“what’s going on?�
“I. Don’t. Know,� she said.
He paused for a moment. Then he turned to me, taking a new tack. “The thing about patients with CF is that they’re good scientists,� he said. “They always experiment. We have to help them interpret what they experience as they experiment. So they stop doing their treatments. And what happens? They don’t get sick. Therefore, they conclude, Dr. Warwick is nuts.� (pp. 220-221)
"Why are you shouting?... Before, she was listening, at least. But now? She’s not going to listen anymore.�...Sometimes a circuitous route from Point A to B is shorter than the more direct one.
“She doesn’t know what is right for her child!�
“What does that matter?� Pankaj replied. “Your shouting doesn’t help anything. And neither will a story going around that we are forcing drops on people.� (p. 45)