After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

But they're not prepared for the dangerous adventure that awaits them in the abandoned copper mines and secret tunnels beneath the sea.

With detailed guidance for determining which items in your house "spark joy" (and which don't), this international best seller featuring Tokyo's newest lifestyle phenomenon will help you clear your clutter and enjoy the unique magic of a tidy home - and the calm, motivated mindset it can inspire.

In her grandmother's fine, rich Boston house, Heaven Leigh Casteel dreamed of a wonderful new life of new friends, the best schools, beautiful clothes and most important, love. The pearls of culture, wisdom and breeding would now be hers. Soon she would make the Casteel name respectable, find her brothers and sisters, and have a family again.

But even in the world of the wealthy, there were strange forebodings, secrets best forgotten. And as Heaven reached out for love, she was slowly ensnared in a sinister web of cruel deceits and hidden passions!

MISTY...Trapped in the middle of her parents' bitter divorce, she hides an unspeakable secret deep inside: she hates them. Now, brought to Dr. Marlowe's therapy group, she's about to meet three other girls who just might understand.

STAR...She may never forgive her parents for the pain they have caused her. But in the safety of this new circle of friends, she will finally face the nightmares of her past.

JADE...Escaping the madness of a hateful courtroom battle, she was lured into an ordeal too traumatic to forget -- and much too terrible to share.

CAT...Like the other girls, Cat has a story of her own. But maybe she should lie -- just make something up. Because the truth is more horrifying than the others could possibly imagine....

Using an assumed name and pretending to conduct a study of one of the nation's wealthiest communities, Willow takes Florida's gem city by storm and quickly encounters Thatcher Eaton, a young lawyer who sweeps her off her feet. But as Willow spirals into a passionate love affair and becomes intoxicated with the lifestyle of the rich and famous, the dark truth about her birth family threatens her fabulous new life, pushing her to the brink of insanity....

In this wildly funny journal of a year in the life of Georgia Nicolson, British author Louise Rennison has perfectly captured the soaring joys and bottomless angst of being a teenager. In the spirit of Bridget Jones's Diary, this fresh, irreverent, and simply hilarious book will leave you laughing out loud. As Georgia would say, it's "Fabbity fab fab!"

As the title implies, Georgia has snagged herself a sex god in the form of Robbie, the boy of her dreams. Now that they've indulged in a bit of "full-frontal snogging," Georgia turns her attention to advancing the relationship. But things quickly go wrong when she learns that her father's new job may necessitate a move to New Zealand. Crestfallen, Georgia feels her life might as well be over. Then, miraculously, the dreaded move is cancelled, and things seem to be getting better -- at least until 17-year-old Robbie decides to break up with Georgia because he's bothered by the difference in their ages.

Borrowing freely from her mum's closet and advice books, even as she's steadfastly discounting everything her mum says, a crushed but determined Georgia comes up with a scheme to win Robbie back. As usual, nothing goes as planned, and life is further complicated by Georgia's temperamental cat, Angus (who's having a few amorous leanings of his own), and her baby sister, Libby, whose fascination with (and lack of control over) her bodily functions leads to several intriguing mishaps. Of course, there are other disasters, too: a quick-tan lotion that turns Georgia's legs orange, a run-in with the aptly named Bummer sisters, and friends who insist on focusing on their own problems from time to time.

Who knew the angst of adolescence could be so much fun? This Georgia's-eye view of teenage life is wonderfully egocentric and side-splittingly funny. And despite the occasional language barrier (a glossary of terms is provided in the back of the book), Georgia's thoughts and experiences will prove universally recognizable to anyone who is, or has ever been, a teenager.

--Beth Amos