Malcolm Timothy Gladwell is a Canadian journalist, author, and public speaker. He has been a staff writer for The New Yorker since 1996. He has published seven books. He is also the host of the podcast Revisionist History and co-founder of the podcast company Pushkin Industries. Gladwell's writings often deal with the unexpected implications of research in the social sciences, such as sociology and psychology, and make frequent and extended use of academic work. Gladwell was appointed to the Order of Canada in 2011.
This book is fascinating and I was disappointed to read that many other readers didn't think so. So here's my response.
I think those readers are approaching this book the wrong the way when they critisize Gladwell for his inability to prove his points thoroughly. Sure, Gladwell could have dotted every i and crossed every t and shown every counter-example to the theories he's proposing. There's a word for the books that accomplish that: BORING. Gladwell is a storyteller and he knows how to keep the reader involved. By going into too much detail, he would lose his audience. Hopefully the reader who isn't convinced entirely can go into further detail by reading Gladwell's sources which are exhaustively referenced in the back of the book.
Another criticism is that Gladwell doesn't come to a specific point or that his points are hazy (this was probably more true with "Blink"). I almost want to say "who cares?" This book and "Blink" are veritable digests of the latest advances in psychology and sociology. So what if the overarching idea of the book is loose? You have now understood countless fascinating anecdotes which you can reconstruct in your own way. It is Gladwell's loose structure that allows him to connect these disparate dots in a story that you can digest, and despite the accusations that he is not precise about his overall thesis, the individual incidents are very well explained.
I love knowing the differences between Sesame Street and Blue's Clues and the differences between an adult's and a child's cognitive capabilities. Would I have read an entire book devoted solely to that? Probably not, but I was happy to read a chapter devoted to it, and a very well-written one at that.
Perhaps I approach non-fiction in a different way than most--and I will admit that I'm fascinated by almost any new, dramatically different idea about any subject, regardless of whether or not I believe it to be true--but I think that people who go into this book seeking a different way of thinking about the world around us, macro & microcosmically, will enjoy themselves. Those who go into the book seeking to be convinced beyond doubt that that way of thinking is the correct way, will not.
This book grew out of an article Malcolm Gladwell was writing for the New Yorker. Frankly, it is better suited for a 5-7 page article rather than a 280 page book. The crux of the book is that the "stickiness factor" of epidemics (whatever the nature) begins with a tipping point. This tipping point arises because of three distinct sets of individuals: mavens, connectors and salespeople. He also examines the well-known S-curve which begins with innovators, then early adopters, followed by the early majority and finally, the late majority. He is overwhelmingly redundant in expressing his ideas, providing examples of epidemics throughout the text while comparing them to one another (children's television, Hushpuppy shoes, Paul Revere's ride, nicotine, and the list goes on and on...). The Conclusion, the eighth and final chapter, was pointless: if the reader did not understand Gladwell's point by now, he or she must have been as lost as Washington Redskins' new coach Jim Zorn when he commented his family was proud to wear maroon and black.
All that said, the book was not horrible. It was a well written first person narrative and the lessons of the emergence of epidemics are applicable to almost any career or lifestyle, as Gladwell demonstrated with his countless examples.
When I read this book, back in 2006, I got really mad and wrote a scathing review of it on Amazon.com. Here it is:
"I've been duped!, June 20, 2006 By Sarah (California, USA) - See all my reviews
This book sucks. Don't waste your hard earned money on it. Let me save you a few bucks here: Malcolm Gladwell is either a self-aggrandizing ass who is too busy thinking he is the god of marketing to notice that a great majority of his arguments lack any kind of cohesion or credibility whatsoever, or he is just so excited about his self-proclaimed 'paradigmatic' keys to the essense of social epidemics that he conveniently forgets to include that much needed credible evidence to support his long-winded theories, resulting in a book fit to satiate the appetite of audiences hungry for pop pseudo-science BS that will make them feel smart for reading it. Basically all this book is is a compilation of anecdotal evidence that is supposed to prove the truth in his words. Gladwell's arguments clearly violate some very important rules guiding intelligent thought: correlation does not imply causation (and the fact that two events happened on one occasion at the same time does not necessarily imply correlation), and the idea that a theory is bankable because one instance of anecdotal evidence exists. Umm, okay, that's like saying that I know a guy who won the lottery (I don't, but humor me), so it must be a logically good place to invest my paychecks (I don't have paychecks, but, please, humor me). I mean, I'm a 21-year-old college student, and not even a GOOD college student at that, and I could easily point out the flaws in his arguments -not just a single argument, but ALL of his arguments -as soon as I read them. I didn't even have to put the book down to think for a few minutes before I realized how absolutely pointless and downright ludicrous his 'insights' were. All that aside, his writing style is so patronizing and self-congratulatory that I could hardly stand to read any more than five pages at a time before my face got all scrunched up and I started uncontrollably muttering curse words under my breath. It makes me sad that people read this book and consider it a revelation in modern psychological and scientific thinking, not seeing it for what it is: an apparently very successful (thanks, readers of America) profit-driven waste of time. Gladwell made a ton of money off what probably only took him, like, 15 minutes to write, and THAT is the only thing genius about this book."
Yeah, I was kinda mad when I wrote that. This book doesn't really do much in the way of illustrating how to market ideas -rather, it seems more like a marketing tool itself. Gladwell sure knows how to create a brand for himself, complete with a legion of raving followers who can't think for themselves. That scares me.
How the flying fuck did this piece of shit ever get published? How on God's green earth did this thing become a bestseller?
Yes, I'm the last person in America to read The Tipping Point, and I'm glad I waited. Now that all the hype has burned off, it's easy to see this book for what it is: a very well crafted collection of half-truths and speculation, sold as "truth".
Let's look at one example. I read The Tipping Point as an ebook, so my pages might not match completely with yours, but it's the story about the AIDS virus, Chapter One, Section 2, page 24. In writing about a weird epidemic among newborns in the 1950s, Gladwell says of the lead scientist, "Goudsmit thinks that this was an early HIV epidemic."
Nothing wrong with that. Gladwell is reporting what a scientist thinks. Gladwell then offers an extended quote from Dr. Goudsmit, which is loaded with conditional statements: "this adult could have died of AIDS", "he could have transmitted the virus", "she could have given birth to an HIV infected child", "unsterilized needles could have spread the virus".
Again, all well and good: Goudsmit was speculating, and making it clear that what he was saying was not certain, but that it "could have" happened.
Then Gladwell returns and destroys the careful foundation he had built by making concrete statements about things that a moment before were only hypotheses: "They defeated HIV", "The strains of HIV circulating in the 1950s were a lot different from the HIV circulating today", "HIV itself changed" None of this is proven by any of the information Gladwell gave us. All of it is speculation. But Gladwell draws firm conclusions from things that are, at best, educated guesses. I'm sorry but that's just wrong.
Actually, I'm not sorry. What Gladwell did is so wrong it's unforgivable.
I've been a journalist for 20 years, and I work with some of the finest fact checkers in the world. If I ever handed in a badly reasoned piece of shit like this book, they'd tear me a new asshole. (No they wouldn't. They're very nice people. But they would tear the manuscript a new asshole, as they should.) More to the point, I have enough respect for myself, my readers, and my fact checkers that I'd never hand in something like this in the first place. That Gladwell thought he could get away with it (and let's face it, he did get away with it) is metaphorically criminal. Fuck him.
Really good book. It read like a bestseller (quick read), but had a lot of substance to stop and make you think.
three Rules of the tipping point: the law of the few, the stickyness factor, the power of context.
Law of the Few (people who influence): - Connectors: super connectors (eg Paul Revere). William Dawes had the same mission as Paul Revere the same night but we haven't heard of him b/c Paul Revere was a super-connector & knew who to rouse. - Mavens: A Maven is a person who has information on a lot of different products or prices or places. This person likes to initiate discussions with consumers and respond to requests. They like to be helpers in the marketplace. - Salesmen: people with the skills of persuasion. Good at reading people entering into "conversational harmony" with them. Facial gestures (nods, smiles, frowns) are key indicators. Emotional Mimicry. Studies showed Peter Jennings viewers voted Republican b/c he unconsciously smiled more while covering Reagan.
Stickyness Factor - Sesame street succeeded b/c it learned to make TV sticky. It did a TON of testing with focus groups of kids to increase stickyness (how much kids remembered) of each show. They would cut scenes that didn't hold attention until each show was good. - Blues Clues did even more testing and discovered that kids love repetition - it plays the same show 5 times in a row and kids love it. - make the message personal to make it memorable
The Power of Context - Broken window theory. NYC cleaned up its crime epidemic by cleaning off the graffiti from its subways. - Often to change human behavior you have to change the context the problem is presented in. - Stanford Prison Experiment by Zimbardo proved that context matters. - law of 150: a person can't 'know' more than 150 people, so companies usually start to fail at that point. Gore-Tex breaks up a company into 2 once it hits 150, because they've found things work better that way.
I think missed the best by date for this book. It's more fun than an introductory course in sociology and covers some of the same material. Reminded me of by and 's Blue Ant series. All looking for the point where people change behavior and a new trend begins.
I loved the part about creating the children's education tv programs Sesame Street and Blue's Clues. What worked with preschoolers, and what didn't.
It seems likely Gladwell relies on his enthusiasm for his theory more than fact. That being said, I'll probably read more of his books. It's good food for thought.
Here鈥檚 why you need to read The Tipping Point. You don鈥檛!!
Look, it鈥檚 not because the writing is poor, the concepts disorganized, or the book fails to instruct. It鈥檚 simply that the ideas are anachronistic. This is no fault of Malcolm Gladwell. He published in 2000, wrote in 鈥�99, and used case studies from the mid-90鈥檚. How could he have known he was publishing a book about social media on the eve of social media鈥檚 inchoate move into our social DeoxyriboNucleicAcid, or that the overgrowth of social connectedness would evolve at rates understated by the term logarithmic.
This is a snappy little book--a good one for Thursday evening book club affairs. I quite liked it. Digestible chapters with jaunty titles, connecting for the reader complex sociocultural beliefs to gravid marketing slogans. Pert discussion, and a context that builds on previous conclusions, leading the audience like an unbridled horse gently to water. Gladwell, he鈥檚 a good salesman, one that can close a deal without hiding a rotten premolar or repeatedly glancing at his wristwatch. It鈥檚 3.5 stars.
Nevertheless, if you鈥檝e fogged a mirror in the last 10 years, much of what Gladwell worked hard to synthesize in year 2000 is merely a matter of course in the mercurial, social, connected life we lead today. Essentially the book is about marketing. (There鈥檚 more herein than marketing, but that鈥檚 what I鈥檇 like to focus on). The title underscores a link throughout the book, viz., that no matter the medium, information reaches a 鈥榯ipping鈥� point beyond which it spreads above and away from any reasonable measure of altitude control. He repeatedly uses the term epidemic, and I like the image that word conjures in my mind when I think of how pervasive and persistent and contagious marketing can be (like the scene in Ten Commandments where the pestilence of God鈥檚 wrath moves down from the moon and like a swampy yellow miasma flows through the streets of Ramses鈥檚 Egypt) . Gladwell lays down some meaty discussion about the 鈥榳hys鈥� and 鈥榳herefore's鈥� of the nature of networked relationships, using sociology, psychology, penal philosophy, genetics, pop culture, economics, archeobiology, and personal interviews.
It鈥檚 a snapshot of a fossil, though. He is in essence describing our world when information was still Near Real Time (NRT), a military acronym meaning 鈥榓ctionable鈥� but not 鈥榚xactable.鈥� We upgraded that acronym circa 2004-2006 when information became--no shit--Real Time. Real Time worldwide data is a phenomena we鈥檝e only recently begun to comprehend and manipulate. Write a discussion about how your start-up can triangulate consumers, and you鈥檒l have a lead story in Harvard Business Review. Develop an android app that geolocates high volume consumers, and Starbucks will give $$credit$$ to the first 10 people that check into their stores in Cleveland, Charlotte, and Chattanooga. Twitter trends topics, not daily, but hourly. Google Metrics displays global boolean traffic on word searches RIGHT NOW. Crowdsourcing, flash mobs, #hashtags. I can set a Google alert that pings me the next time Brittany Spears has an inadvertent bush shot at the Palms Casino. I can scan barcodes on my phone, and know by a factor of pennies where I can get the cheapest sun dried tomatoes. I can listen to any law enforcement scanner in the country while sitting in my tighty-whities in my fall-out basement. Gowalla, Foursquare, StumbleUpon, grooveshark, HTML5, mashable, MMORPGs, skype, 欧宝娱乐. And the every present memes--viral video memes, photo memes--Christ, look at the major news networks during an election and watch the TV anchors in the studio move to the floating, diaphanous plates of glass and enlarge voting counties and predict elections with two-fingered zoom.
Malcolm Gladwell could not have foreseen the breadth and rapidity of tipping points in today鈥檚 market. No one could have--not even industry leaders in year 2000. Tipping points are not isolated events anymore, like the slow resurgence of Hush Puppy shoes from 1994-1996 (the most cited tipping point in the book, and one Gladwell considers--by his own criteria--rapid). They are daily memes, forcing us into ever tighter circles of consumption, and causing many of us to brux our teeth when we lose cell coverage or go to airplane mode on our smart phones. SMART PHONES--a technology by itself that puts the rust on Gladwell鈥檚 conception of tipping points. Despite sound research methodology, and pertinent statistical evaluation, I don鈥檛 envision many people going back to The Tipping Point. It鈥檚 like reading last week鈥檚 headlines; last year鈥檚 Consumer Reports; financial data from 2008; political promises from 2006; real estate values from 2005, or the Manhattan skyline on 10 Sep 2001. Maybe for an anecdotal dissertation by some students squirreled away at Weber State or Lehigh University, but other than that I think most of the 77,000 Goodread reviews of this book occurred much nearer the time it was on the best seller list in 2000-2001. There are 4 copies available at my library. It ain鈥檛 flying off the shelves anymore, and neither is the 1994 Rand McNally Atlas. You dig?
But, wait, let鈥檚 go deeper. I dogeared these passages.
Here are the titles of the 4 parts of this book. I.Epidemics II. The Law of the Few: Connectors, Mavens, and Salesmen III. The Stickiness Factor IV. The Power of Context -- These are important constituents in marketing, but Gladwell speaks of months and years. We both know it's days and hours in 2011.
What was the connection between the East Village and Middle America? The Law of the Few says the answer is that one of these exceptional people found out about the trend, and through social connections and energy and enthusiasm and personality spread the word about Hush Puppies. (p. 22) -- Social connectedness was an ephemeral measurement in 1999. Now organizations have followers (see Facebook and Twitter) and can measure their daily virility (see the 鈥榣ike鈥� button and most-viewed videos on Youtube) and watch their epidemic spread (see trending topics on technorati or mashable or gizmodo).
It is safe to say that word of mouth is--even in this age of mass communications and multimillion-dollar advertising campaigns--still the most important form of human communication. Think, for a moment, about the last expensive restaurant you went to, the last expensive piece of clothing you bought, and the last movie you saw. In how many of those cases was your decision about where to spend your money heavily influenced by the recommendation of a friend...word-of-mouth appeals have become the only kind of persuasion that most of us respond to anymore. (p. 32) -- Yes, word of mouth is, indeed, persuasive. But, today we are motivated and persuaded even more by word of text!!!
Your friends...occupy the same world that you do. They might work with you, or live near you, and go to the same churches, schools, or parties. How much, then, would they know that you wouldn鈥檛 know? Your acquaintances, on the other hand, by definition occupy a very different world than you. They are much more likely to know something that you don鈥檛... Acquaintances, in short, represent a source of social power, and the more acquaintances you have the more powerful you are. (p. 54) -- This is perhaps Gladwell鈥檚 most prophetic statement. I know more people today having never met face to face than actual people I knew in 1999.
Mavens have the knowledge and the social skills to start word-of-mouth epidemics. What sets Mavens apart, though, is not so much what they know but how they pass it along. The fact that Mavens want to help, for no other reason than because they like to help, turns out to be an awfully effective way of getting someone鈥檚 attention. (p. 67) -- Today Lady Gaga, Kanye West, and Ben Affleck, combined, have more 鈥榝ollowers鈥� than the population of Panama.
We have become, in our society, overwhelmed by people clamoring for our attention. In just the past decade, the time devoted to advertisements in a typical hour of network television has grown from 6 minutes to 9 minutes, and it continues to climb every year...estimates that the average American is now exposed to 254 different commercial messages in a day, up nearly 25% since the mid-1970s. There are now millions of web sites on the Internet, cable systems routinely carry over 50 channels of programming, and a glance inside the magazine section of any bookstore will tell you that there are thousands of magazines coming out each month... (p. 98) -- Multiply all of the above figures by a factor of 10 to the 2nd power. A rate of growth that cannot be compared by measuring from 1999 back to the existence of Abraham.
The spread of any new and contagious ideology has a lot to do with the skillful use of group power. (p. 172) -- The skillful use of group power makes me feel violated in today鈥檚 marketing environment.
The Tipping Point: How Little Things Can Make a Big Difference, Malcolm Gladwell
Gladwell defines a tipping point as "the moment of critical mass, the threshold, the boiling point". The book seeks to explain and describe the "mysterious" sociological changes that mark everyday life. As Gladwell states: "Ideas and products and messages and behaviors spread like viruses do".
There are many schools of thought when it comes to interpreting the reasons behind why somethings 'stick', while others just exist in background. Malcolm Gladwell's own take on this is what The Tipping Point is mostly about. And it sure is interesting.
"Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push - in just the right place - it can be tipped."
This is a relatively short book - compared to some other books on same subject - and attempts to explain the author's three principles with the help of some well known 'social epidemics'. Also, there were some new concepts (at least for me) such as the concept of six degrees of separation (Most of the humans are linked to almost everyone in approximately through 6 'connectors') and rule of 150.
"The subtle circumstances surrounding how we say things may matter more than what we say."
However, for a book that is categorized under philosophy, I found it to be a bit too straight forward, and somewhat repetitive. It's true that examples are there help the reader comprehend better but still, given the principles were a little simple, I believe this could've been shorter. Anyway, the book was interesting and provided some new insights for some of the curious reasons behind what becomes a trend.
"It is the formal features of television - violence, bright lights, loud and funny noises, quick editing cuts, zooming in and out, exaggerated action, and all other other things we associate with commercial TV - that hold out attention. In other words, we don't have to understand what we are looking at, or absorb what we are seeing, in order to keep watching."
I wish there was another word I could use instead of sexy. I mean it metaphorically, obviously, but I want to tell you about the thing that I find to be the most sexy thing imaginable 鈥� and I鈥檝e realised that sexy isn鈥檛 really the word I should be using at all. You realise, of course, I鈥檓 talking about intellectually stimulating or satisfying when I say sexy. That is what I want to talk about 鈥� the thing that gives me my biggest intellectual buzz.
Look, it isn鈥檛 any of the obvious things you might be thinking of 鈥� and all of those obvious things this book has in abundance. Not that I actually read this book 鈥� I listened to it as an audio book, and that is important to say because I don鈥檛 know if the book always has the afterword 鈥� and it is something in the afterword that I loved most about this otherwise merely wonderful book. (As you may have guessed, we will be returning to this later)
What I鈥檓 saying is that Gladwell is a sexy kind of guy anyway, even before he did the best of all possible things in the afterword of this book. He is what I like to call an interpreter. I think he even refers to himself as this somewhere. He straddles a number of worlds 鈥� psychology, medicine, marketing, social theory, economics 鈥� and he draws lines between those worlds in the way one might if one was to place a piece of plastic film over another piece of plastic film on an overhead projector, so that what is written on both films of plastic merge to 鈥榗omplete the picture鈥� in beautifully interesting ways. Now, that is sexy 鈥� but it is only level one sexy. I love watching relationships and patterns appear and I love a good story and Gladwell knows his stuff when it comes to patterns and he really knows how to tell a good story. Don鈥檛 get me wrong, there is nothing the matter with level one sexy 鈥� but it is intellectual foreplay and needs something more to be truly satisfying.
One of the things this book is about is trends. How do trends start? What makes it fashionable for kids to start smoking? Why do books by unknown authors suddenly become best sellers? How is it that two people can do much the same thing (and he gives a fascinating example from American History to explain this) and yet have completely different (in fact, nearly opposite) results?
Or why did Hush Puppies, a brand of shoes that had virtually died, suddenly become 鈥� in the lingo of the streets 鈥� uber-cool? (Yes, I know, 鈥榙on鈥檛 try being cool, McCandless, it really doesn鈥檛 suit鈥�.)
Essentially, he talks about a small number of personality types that exist in the world that kick trends along, and these types of people help make 鈥榯he virus of the latest thing鈥� spread to us all. Those types of people are, communicators (people who know essentially everyone), mavens (people who know essentially everything) and salesmen. Sometimes we think that if we want to spread an idea far and wide we should find a way to get it to as many people as possible 鈥� much like spam. But when was the last time you bought something recommended to you from a piece of spam you received in your inbox? See what I mean. But I guess most of us know some car nut we go to when we are thinking of buying a car, someone who reads all the car magazines and (maybe) even spends his (it is always a boy) weekends 鈥榯est driving鈥� the latest models. This is the sort of person who can not only tell you the difference between an overhead cam-shaft and polyunsaturated margarine, but also why the cam-shaft is better than butter. (In case you have not quite worked it out yet, I am not one of those mavens)
In a world awash with 鈥榠nformation鈥� 鈥� much of which is lies (although it is probably best we call it by its more polite name, advertising) 鈥� we are becoming, ironically enough, more dependent on word of mouth information from sources we know we can trust. Now, isn鈥檛 that a wonderful thesis and a direct confirmation of what you probably already suspected, but hadn鈥檛 put into words yet. I guess this might be the second level of intellectual sexy.
The next level towards intellectual nirvana is when someone says something totally unexpected that makes my brains resonate in a way that I know will have me thinking for weeks. And he did that this morning as I was walking back from the beach by talking about collective memory. This is penultimate in the scale of intellectual sexy 鈥� I knew when he said this that what he was saying was going to end up in my review.
They did a test on people, they put people through a series of remembering tasks 鈥� and they gave them these tests in pairs. Some of the pairs were people who didn鈥檛 know each other from a bar of soap 鈥� and the others were people who were literally couples, people in relationships. And the result? Well, the people in the relationships did lots and lots better at remembering stuff than the people that the fickle hand of fate flung together.
Isn鈥檛 that fascinating? Doesn鈥檛 that send a shiver down your spine? But it gets better. He then goes on to talk about why this might be the case 鈥� and essentially he claims that we use our partners as a memory extension slot for our own brains. In a relationship there is a division of labour when it comes to remembering stuff 鈥� with one partner remembering the kids鈥� birthdays and the other remembering how to use the ice cream maker.
And now comes the bucket of ice water that made me stop on my walk and think, 鈥淕od, now, isn鈥檛 that really, really interesting鈥�. Part of the reason people fall into a deep depression when they go through a divorce (and I thought, perhaps even die shortly after their 鈥榣ife partner鈥檇ies) may not just be that their partner has metaphorically taken away a part of their heart, but literally taken away a part of their brain. It is that line from Laurie Anderson about when her father died how she felt like a library had burnt down (I think from The Ugly One with Jewels, just before Speak My Language, but I could be wrong).
But do you know what is the sexiest thing about this book? And the reason why you should avoid a first edition and get an edition with the afterword? It is that after he has built a pretty good case for something, made a rather good comparison that he uses to sustain the last bit of the book, after he has finished writing the book, after it is printed and 鈥榙one and dusted鈥�, he thinks about it some more and makes a couple of major revisions to some of his thinking in the afterword that goes in a later edition. It is utterly clear to me that if he had the chance to write this book again he would do it differently. Essentially, the afterword is showing us how he would have made it different. He is showing that no idea is ever finished with, no idea can be finally put aside as a shining trophy, only to gather dust and bird shit, but ideas are only worthy of that name if they are alive and alive things change and grow or sometimes they sicken and die.
And someone who does that, that goes away and thinks about it even after it is done and finished with and then comes back and says, 鈥淎ctually, I could have done that a bit better, let me see if I can just say it this way鈥︹€� Now, that is sexy 鈥� that is the best. This book is not nearly as good as Outliers, and I only read this book because I read that book. But do you know what? This book is good enough that if I鈥檇 read this book first I would have gone on read that book too.
The back cover marketing blurb describes it very simply.
鈥�THE TIPPING POINT is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire.鈥�
The introduction covers that summary in slightly greater detail,
鈥淚t is the best way to understand the emergence of fashion trends, the ebb and flow of crime waves, or, for that matter, the transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth, 鈥� Ideas and products and messages and behaviors spread just like viruses do.鈥�
Teachers, advertising executives, business owners, politicians, social workers, authors and the like would do very well to read Malcolm Gladwell鈥檚 brilliant musings concerning the characteristics of 鈥渆pidemic鈥� style societal change 鈥� contagiousness; little causes can have enormous effects; and change happens, not gradually, but a single dramatic moments. I鈥檓 not sure that I learned anything that would affect my personal life or cause me to change my behaviour in any way but there is no question that I did learn stuff and I also enjoyed the ride.
Indeed, there is every likelihood that if I had read THE TIPPING POINT as a young man, I would almost certainly have added Psychology as an elective to my university course list. It鈥檚 compelling, convincing and astonishingly interesting. BLINK, another of Malcolm Gladwell鈥檚 work, was just as amazing and I鈥檒l look forward eagerly to trying more. OUTLIERS and TALKING TO STRANGERS come to mind as top of the list candidates.
(On a related note, I'm wondering, given the world's current overwhelming concern with Coronavirus pandemic, if any public health officials have given thought to applying Gladwell's ideas to the intractable problem of persuading blockheaded American anti-vaxxers to change their minds??)
The book that became a catchphrase! The term "tipping point" has become so commonly used in news stories that I wonder how many people know it came from a book.
I read this back in 2000 when I was in grad school for sociology. It's a fun little book of case studies, many of which applied to what I was learning in my classes. Here it is 13 years later and I can still recall many of the details and theories, which shows how interesting I thought they were.
Gladwell, who writes for The New Yorker, has a skill of weaving different elements and stories together into an enjoyable narrative. The gist of the book is how information spreads among people -- why do some ideas/products spread quickly and effectively, but others don't? Are there kinds of people who are better at transmitting information? (Hint: Yes, there are.)
Some of the stories I remember best are about how "Sesame Street" was founded and its impact on literacy (it's surprisingly high!); how to reduce the spread of HIV among drug addicts; how the size of an office can enhance the feeling of community among its workers; how suicide can become more widespread in a region if someone of high stature commits it; and how crime can rise and fall in a city.
But perhaps the most salient concept I still use is about connectors vs. mavens. A connector is someone who knows lots and lots of people. They are extroverts and are good at making casual acquaintances wherever they go. In contrast, a maven is a Yiddish term that means one who accumulates knowledge. These are people who gain the respect of friends and colleagues for giving good advice, so when they recommend something, the advice is usually followed. (For example, as a librarian I try to be a maven of good books.)
Advertisers are interested in mavens because their opinions carry weight. Gladwell gives several examples of the differences between connectors and mavens, the main one being that the advice of a connector is not always taken even though he/she may give it to more people (because they know more people), but almost everyone follows the advice of a maven, even though they may give it to fewer people. So a maven might have more of an impact on spreading an idea.
It would be interesting to reread this book now to see how it holds up, because many of these ideas seem to have become part of the cultural zeitgeist. I think I would still recommend it to anyone interested in some pop sociology.
In a work heavily influenced by the budding science of memetics (though he never once uses the word meme), Malcom Gladwell seeks to provide a framework for explaining why certain isolated phenomena (suicide in Micronesia, wearing hush puppies, reading a particular novel) can suddenly become widespread and why situations can suddenly swing from one extreme (rampant crime in 80s NYC) to another (the huge drop in crime in that same city during the 90s). Gladwell postulates three mechanisms of cultural epidemiology, the axioms of the law of the few, the stickiness factor and the power of context. The law of the few declares that change is often initiated by a small group of people (three different types) with an ever-widening pyramid of influence. Making up the first type are the connectors, basically human nexuses whose webs of important acquaintances (note that these are not friends) spread out in logarithmic vertigos of extension (e.g., Revere鈥檚 鈥渢he British are coming鈥� spread more quickly than that of William Dawes because of the many people Revere knew in the towns he visited).
Another group mentioned in the law of the few are mavens, whom we could term data strategists, their almost hobby-like information-gathering not just carried out to further their own interests, but to assist a broader sphere of people. The final set of individuals counted among the few are the salesmen, persuasive communicators whose instinctual ability to adapt the non-verbal cues of others and infect them with emotion is key to effecting wide-sweeping change.
The second axiom in Gladwell鈥檚 informal theory is stickiness: the impact of the vector on the host, i.e., an idea or product must be memorable in order to spread; otherwise, it will not be embraced by the people in the connector's network. As a result, marketers must constantly devise ways to present products so that they are memorable. Of course, there is no ready-made science of what makes something catchy. However, the effectiveness of a product or idea鈥檚 packaging can be tested and tweaked, as Gladwell demonstrates in his discussion of how the creators of Sesame Street and Blue鈥檚 Clues try to ensure that children remember their message (in other words, learn the concept being taught).
The final factor leading toward the tipping point is the power of context. This area is less well defined by Gladwell, and he unfortunately seems to be trying to herd together a host of disparate considerations under a single, handy rubric. The basic concept is that human behavior is strongly influenced by external variables of context. For example, "zero tolerance" efforts to combat minor crimes such as fare-beating and vandalism on the New York subway led to a decline in more violent crimes; the perception of increased vigilance altered the behavior and attitudes of the passengers. This theory of broken windows is well-known in sociology: attention to small details, reparation of seemingly unimportant (when looking at the big picture) problems, can engender massive change in a larger system (this is sort of the butterfly effect of sociology).
On the whole, however, Gladwell has made an admirable foray into the construction of a theoretical model of memetic transmission and epidemiology. Building upon his layman鈥檚 approach, scientists specializing in cultural transmission might now begin testing his specific claims with an eye toward developing such a model.
Holy suppositions, Gladwell! There's a whole lotta coulds, may haves, apparentlies, perhapses up in here!
Malcolm Gladwell's basic premise in The Tipping Point: To explain how word-of-mouth is spread.
A couple of the examples he used were how crime was reduced in NYC under Giuliani's reign and how an old, dead-in-the-water brand of shoes seemingly suddenly were selling like hotcakes. But honestly, my favorite bit was the section on Sesame Street.
It's interesting stuff, no doubt with some truth to it, hell maybe even all of it, but it seemed like every hypothesis put forth was followed by misrepresentation of studies. Scientists were quoted as saying that possibly their study pointed towards such-and-such a conclusion, and then Gladwell took it and ran with it. That's not the case through out the book, but even if it only happens once, it casts doubt on the whole freaking thing.
There were times I hated this and times I actually enjoyed it. In fact, I enjoyed it more than I thought I would, more than I wanted to. For you see, this is the sort of thing feasted upon by ladder-climbing, power-lunchers, who want to put Gladwell's theories into practice for the purposes of creating their own wildfire word-of-mouth epidemic in the exalted name of the great and almighty greenback. That sort of greed, rising above the heads of most of humanity to serve the bloodsucking desires of one, is repellent.
I guess I'm one of the few who didn't read this about 10 years or more back. I resisted for a while, but succumbed to peer pressure and misrepresentation of the book's content. Regardless, here I am. I've read it and probably you have too. So I ask you, is this shit or is it genius? After all, this stupid little book managed to put its theories into practice and the damn thing blew up like nobody's business.
This was a reread for me (15 years later) and it was interesting how my perspective on the information shifted somewhat. I didn't love the chapter about Goetz and NYC because I felt only certain factors were looked at in assessing the why's of what happened and the later clean up by the police. I felt only the factor of increased policing was looked at for the change in crime and not other farther reaching factors such as poverty, programs, and investments into communities. However the rest of the book stood about the same. Still a great read and food for thought!
Malcolm Gladwell has written five books, all of which have been on the New York Times bestseller list. He is extremely readable.
This now-famous book is about popular ideas and products, and how they spread through society. Starting off small at first, they slowly gather momentum until they reach a 'tipping point', where they take off and become fantastically popular. This book is all about the mechanics of how this happens, and the different types of people and businesses enabling the process.
The best bits for me? The illustration of how we are all incredibly different - how some people are freakishly sociable, others are freakishly knowing, informative and knowledgeable, whilst others have the charisma to sell you anything. Given Gladwell's clear examples I was easily able to slot a couple of my friends into these categories, and therefore relate to the ideas he was describing. These are the movers and shakers - the people who make things happen.
He uses a wide range of phenomena to illustrate the idea of social epidemics - the rise to popularity of Hush Puppy shoes, a sudden decline of crime in New York, the success of the children's programmes Sesame Street and Blue Clues, the cleaning up of the New York subway, the spread of new corn seed in Iowa in the 1930s, an increase of suicides in the South Pacific islands of Micronesia, plus the reasons why smoking has drastically increased amongst teenagers in the US, despite strenuous efforts to discourage it. I was impressed by the wide range of his examples.
My one criticism is that it was all rather predictable. The relationship between causes and effects were often ones I had heard before, or that I had worked out for myself. Unlike the book I didn't feel that I was being exposed to some really original ideas behind society's statistics.
Still - an interesting read by an excellent writer. It clarified several concepts I already had, and made them a lot less woolly.
This entire review has been hidden because of spoilers.
To understand "The Tipping Point," one must understand what led to its creation: In the year 2000 A.D. (Anal Dominos), there were 5.5 billion people living on the planet Earth. Many of them were considered human beings, but a few were thought to be celery. The difference between the two categories bewildered the top dog breeders of the day.
To help us think more deeply about the consequences of the problem, consider the following fact: If you were born after 1975 and tried to ride a bicycle from Iceland to Darfur, the chances of colliding with a British nanny increased 13% based on the number of Blossom reruns you watched as a child. Whether or not your parents are divorced is immaterial, as is the amount of padding in your seat. Social Scientists had a term for this late 20th century phenomenon: "Whoa!"
Meanwhile, in Canada (if that's your real name), a young, mild-mannered boy named Malcolm recognized the unique power of combining individual letters into meaning-units called 鈥渨ords.鈥�
He quit his job making ice sculptures out of rusted fenders and moved south of the border to America (the nation, not the toy store).
His timing was impeccable. At the end of the 90s, America had just entered a period of reckless behavior wherein, with little prompting, Americans would try to arrange words into "sentences" and, if sufficiently coked-up, slap those sentences into "paragraphs."
Conservatives like Pat Buchanan were furious. Senator Bob Dole went on Meet the Press and blamed his erectile dysfunction on syntax. The era ended suddenly on December 31st, 1999, when, according to a budding bow-tie fanatic named Bill Nye, both the year AND the century had run their course.
Feeling threatened, Gladwell went on national television to declare "writing" is the radical, counterintuitive explanation for the existence of what he called "books" but what conservatives called "syphilis".
The strategy worked: He signed a contract with the biggest publishing house in America, which then promptly issued his first minor masterpiece: "Writing: How Letters, Sentences, Paragraphs, and Chapters Add Up To The Thing That Came Before the Colon." From that point on, it was all gin and roses (until Slash and Hypen left the band).
3. 亘乇 禺賱丕賮 亘丕賵乇 毓賲賵賲 賲亘賳蹖 亘乇 丕蹖賳讴賴 丕賳鬲禺丕亘 丿賵爻鬲丕賳卮賵賳 亘乇 丕爻丕爻 賵蹖跇诏蹖 賴丕蹖 賲卮鬲乇讴 賴爻鬲貙 賲胤丕賱毓丕鬲 賵 亘乇乇爻蹖 賴丕 賳卮賵賳 賲蹖 丿賴 讴賴 賲丕 丿賵爻鬲丕賳賲賵賳 乇賵 亘乇 丕爻丕爻 賳夭丿蹖讴蹖 賲丨蹖胤蹖 賵 丕噩鬲賲丕毓蹖 丕賳鬲禺丕亘 賲蹖 讴賳蹖賲. 讴爻丕賳蹖 讴賴 賮毓丕賱蹖鬲 賴丕蹖 賲卮鬲乇讴蹖 亘丕 丕賵賳 賴丕 丿丕乇蹖賲 賵 賳賴 賵蹖跇诏蹖 賴丕蹖 賲卮鬲乇讴. We're friends with the people we do things with, as much as we are with the people we resemble. We don't seek out friends, in other words. We associ颅ate with the people who occupy the same small, physical spaces that we do.
4. Six degrees of separation doesn't mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few.
6. 蹖讴 賲賵囟賵毓 讴丕乇亘乇丿蹖 賵 亘爻蹖丕乇 噩丕賱亘 丿蹖诏賴 丿乇 禺氐賵氐 倬蹖丿丕 讴乇丿賳 卮睾賱 丕蹖賳 賴爻鬲 讴賴 胤亘賯 丌賲丕乇貙 丕睾賱亘 丕賮乇丕丿蹖 讴賴 賲卮睾賵賱 亘賴 讴丕乇賴丕蹖 乇丿賴 亘丕賱丕 賵 禺賵亘 賲蹖 卮賳 丕睾賱亘 卮睾賱卮賵賳 乇賵 丕夭 胤乇蹖賯 丌卮賳丕蹖丕賳卮賵賳 (趩賴 禺蹖賱蹖 丿賵乇 賵 趩賴 禺蹖賱蹖 賳夭丿蹖讴) 倬蹖丿丕 賲蹖 讴賳賳 讴賴 丕蹖賳 賲爻卅賱賴 丕賴賲蹖鬲 丿丕卮鬲賳 卮亘讴賴 丿賵爻鬲丕賳 亘夭乇诏 乇賵 賲卮禺氐 賲蹖 讴賳賴. The strength of weak ties... Acquaintances, in short, represent a source of social power, and the more acquaintances you have the more power颅ful you are.
7. The more close an idea a message come to a connector, the more probability that it spreads.
8. Mavens: Those people who hoard knowledge if particular subjects and present them to anyone need that type of information merely out of goodwill which in turns make them popular and trustworthy.
9. The broken window theory 丕蹖賳 賳馗乇蹖賴 亘爻蹖丕乇 噩丕賱亘 賲蹖 诏賴 丕诏乇 蹖讴 倬賳噩乇賴 丕蹖 卮讴爻鬲賴 亘卮賴 賵 鬲毓賲蹖蹖乇 賳卮賴貙 亘丕毓孬 賲蹖 卮賴 讴賴 亘賴 賲乇賵乇 倬賳噩乇賴 賴丕蹖 亘蹖卮鬲乇蹖 卮讴爻鬲賴 亘卮賳 賵 丕蹖賳 丌睾丕夭蹖 賲蹖 卮賴 亘乇丕蹖 诏爻鬲乇卮 亘蹖 賳馗賲蹖 賵 噩乇賲. 賵噩賵丿 讴賵趩讴鬲乇蹖賳 賳卮丕賳賴 丕夭 丌賱賵丿诏蹖 蹖丕 亘蹖 賳馗賲蹖 賵 亘蹖 鬲賵噩賴蹖 亘賴 丕賵賳 亘丕毓孬 诏爻鬲乇卮 丕賵賳 賲蹖 卮賴. crime is the inevitable result of disorder. If a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon, more windows will be broken, and the sense of anarchy will spread from the building to the street on which it faces, sending a signal that anything goes.
10. the convictions of your heart and the actual contents of your thoughts are less important, in the end, in guiding your actions than the immediate context of your behavior
11. Peer influence and community influence are more important than family influence in determining how children turn out
12. Caring about someone deeply is exhausting thus limiting us on the number of people we can mentally afford to heartily and truly care about.
Malcolm Gladwell shows us with this book that he is a jack-of-all-trades (or intellectual disciplines) and master of none. He very loosely weaves together existing social science and economic research to support his thin idea that there is a "tipping point" in all epidemics. While it was a page turner and interesting to read, his glib conclusory statements interpreting others' research was a bit jarring... For example, use of the word "always" when describing a social phenomenon is not a practice to which most trained social scientists would subscribe. I was also hoping for more practical advice resulting from his work, but not much was to be found other than that many complex forces (people, context, etc.) are at work in achieving a tipping point in most epidemics.
Yes, yes, even though I started this yesterday I did actually finish it. And after doing so, I regret reading this.
Full disclosure, the subject matter didn't really interest me but I've been wrong before so I gave it a go. I'll never be able to get back those precious reading hours.
There are two things that make this book, in my opinion, unreadable. The first is that the concept/central theme of this book is nothing new. Now, I know this was published ca. 2000 so I'm about 17 years late to the party but come on. I can't imagine how this book struck a chord with so many people. The idea that there is some sort of tipping point (clever) that causes certain trends, ideas, etc. to become phenomenon's. To me that seems logical and a no-brainer. I mean, duh. There are certain elements that cause certain things to catch on while others don't. I just wasn't impressed with the author's fervor and excitement in trying to explain a logical thing. I felt as if he was talking down to the reader.
The second thing that made me despise this book was that the author leaves a lot of half-thoughts. He rarely finishes an idea all the way to the end and the book is full of cases that are unfinished. He leaves one example before he's fully explained how it relates to his thesis and begins on another. I found it irritating and a bad way to write a book.
I have by the same author and while I'll probably read it, I need to cool down from this one before I can jump into another one of his (what I presume will be horribly done) books.
It has a number of eye openers and will broaden one鈥檚 vision to see how little things matter so much.
A combination of lucid explanation with vivid (and often funny) real-world examples, the book sets out to explain nothing less than why human beings behave the way they do.
The tipping point', an analysis of that magic moment when ideas, trends, social behaviours etc. tips over, and spread like nobody business sometimes into becoming mainstream. An interesting theory鈥� I liked the examples and note that this much more than just a book of examples. To me, I liked the breaking down of how something started and grew to something more from the likes of Sesame Street and rumours through to sneakers and New York crime! The magic number 150 chapter is thought provoking, although to be clear Gladwell was far from the first to identify essentially the maximum number of acquaintances one can have. Recommended read, just to be aware of the trend examples provided. 7 out of 12, up to 9 out of 12 after my 2016 reread!
鈥淎 book, I was taught long ago in English class, is a living and breathing document that grows richer with each new reading.鈥�
Tipping Point is a fascinating book. I enjoyed listening to Malcolm Gladwell narrate the audiobook and provide fascinating insights about social epidemics etc.
This is Gladwell's most thorough book. It has everything that I wanted from Outliers and Blink: research, diagnosis, and a clear call to action. Although admittedly, the research is not quite as fun as it is in his two following books.
If I had Gladwell's attention, I would ask him this: How do you capitalize on your role as either a Connector, Maven, or Salesmen? And what if you are none of the above, but rather a part of the phenomenon-following mob? Can you aspire to a different role than the one you are naturally gifted with? I identified with the Maven, as I'm sure most journalists do. So what do I do with that beyond disseminating news and culture? Can a Maven be a trend setter or a Connector? Since I don't have Gladwell's attention, I guess that is rhetorical.
One thing I love about Gladwell is that he presents strong theory and analysis in a way that allows for variance. One of my favorite quotes from this book: "That's why social change is so volatile and so often inexplicable, because it is the nature of all of us to be volatile and inexplicable."