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This is a solid primer for negotiation, and when written in 1981 it was the first to throw out the win/lose aspect of negotiations or as one might say "my way or the highway" attitude to one of a more principled negotiation process. Much of the substance of the book is not new at this point, but well worth the read. It emphasizes staying on point with the issue, don't let personalities (people issues) muddy the waters, find common ground etc. This 1991 second edition only adds and did not change or edit from the first edition. The addition at the end works through "Ten Questions People Asked About (the book)" I thought there was a lot of good information embedded in this 36 page section.

" ...the first thing you are trying to win is a better way to negotiate-a way that avoids your having to choose between the satisfactions of getting what you deserve and of being decent. You can have both."