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1. The HR Director must be at least as important as the CFO

2. Mismatch between mission statement and business- Enron Auditing vs Enron Consultancy

3.The GE Work-Out!!

4.Divide every organization into the top 20, middle 70 & bottom 10 percent. Treat the stars well- heavy bonuses, fat compensation & benefits, but let them stay grounded. Motivate the middle 70 percent to improve- they are your backbone and indispensable. Work towards slowly replacing the bottom 10.

5.The best place to be boss is when the people around you are smarter than you are. Doesn't mean you can't lead them

6.Firing- no surprise (frequent open formal & informal appraisals) & no humiliation (build his self confidence and make as much of a 'soft landing' as possible

7. In face of mergers- Look for a economic and most importantly, a cultural fit. Don't be held reverse hostage

8.Work-life balance is all about trading off. People with higher reserves of 'chits' can use them for benefits.