Polygon
asked:
When he writes about the power of getting a "no" to let the other person relax, does that also include an implicit "no", such as "I can't" or "I'm busy tomorrow"? And does this concept include a defensive "no" (which seems like it would not be psychologically freeing)? For example, you can elicit a "no" at the same time as you push too hard and make someone uncomfortable. I imagine this doesn't work well as a "no".
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Never Split the Difference: Negotiating As If Your Life Depended On It,
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