Defuse Quotes
Quotes tagged as "defuse"
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“STRATEGY 4: REFUSE TO ANSWER CERTAIN QUESTIONS. You do not need to answer every question that your counterpart asks. If he asks you to reveal your reservation value, for example, you should not feel compelled to answer. Suppose that the other party asks, 鈥淲hat鈥檚 the lowest price you will accept for this shipment?鈥� One way to respond, and to defuse the awkward moment with humor, is to say: 鈥淚 think you already know the answer鈥攊t happens to be the most you are willing to pay for it!鈥� More generally, it is often acceptable to respond to a question that you do not wish to answer with one of the following remarks: 鈥� 鈥淭his is a discussion that we can have later on, once we have both committed to the deal. I don鈥檛 feel comfortable divulging this information at the moment.鈥� 鈥� 鈥淎s you undoubtedly understand, we cannot share that information for strategic reasons.鈥� 鈥� 鈥淭he answer to your question depends on many other factors that we need to discuss.”
― Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
― Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
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