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“Do you know what I've noticed?" asks Peter. "Whenever I have a particularly shitty day, it's surprising how often a drone is waiting at home with some great product to cheer me up again."

"I'm glad you're satisfied with my service," says the drone. "Please rate me now."

"An acquaintance of mine says that these things don't happen by chance," says Peter. "She says that the people who write the code--or perhaps I should say: the people that have the code written--want us to be happy, because frustration is unproductive. Dangerous, even.”
― Marc-Uwe Kling, QualityLand

“This spreadsheet covered items already delivered. Every entry noted the person, general information, and the item sent. Coconut cream pie. Buttermilk pecan and strawberry rhubarb. Butterscotch, double peanut, and lemon icebox. So many choices. All of them sounded amazing. I hadn't had Patti's sawdust pie in years. The name had something to do with a lady likely named Patti. That was the extent of my Patti knowledge. But how had I missed out on a delicacy called grits pie?
Bottom line: they sold a lot of pies, and those pies weren't cheap. The pies were the lead seller at Mags' Desserts but cupcakes, scones, cakes, and muffins made a pretty impressive appearance on the list as well. Lots of people. Lots of orders.”
― HelenKay Dimon, The Usual Family Mayhem