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I would say that life is all about negotiation.

Chris Voss, a former FBI hostage negotiator, offers several key pieces of advice for effective negotiation:

Empathy: Understand and acknowledge the emotions and perspectives of the other party.

Active Listening: Pay close attention to what the other party is saying to gather valuable information.

Mirroring: Repeat the last few words the other person has said to build rapport and encourage them to elaborate.

Labelling Emotion: Identify and vocalize the emotions of the other party to make them feel heard and understood.

Calibrated Questions: Ask open-ended questions that begin with "how" or "what" to encourage deeper conversation and insight.

Beware of "Yes": Be cautious of simply getting a "yes" response, as it may not always mean true agreement or commitment.

Use Silence: After making a point or asking a question, use silence to prompt the other party to respond more fully.

I personally like his approach of using the Late-Night FM DJ Voice: employing a calm, soothing tone to create a sense of calm and control during negotiations.

"That's Right!": Aim to get the other party to say "That's right!" which indicates they feel understood and validated.

A long-winded book overflowing with examples.